Issues Discussed - 2010

Guests - 2010

14/12/10

Looking after your staff’s mental health, why Pittwater RSL’s futsal courts is proving the success story of the season, is alcohol related violence really out of control?

The Mosman Alliance; how 5 local clubs are successfully pooling resources and costs while still remaining separate organisations. How club staff are doing volunteer work on company time and the benefits it is delivering to their clubs. Feedback from Aristocrat on the recent G2E expo in Vegas, what was on show and what are the emerging player trends.

ClubSAFE - why it is Australia’s largest and most effective harm minimisation program, and how the program has changed over the past ten years; Also, Adam Bell from Simplot looks at what clubs can do to get more out of their kitchen.

The author of the Club Guide to Effective Media Relations discusses the launch of the guide and how the guide will assist clubs in working with the media. John Duffy from IGT looks at mandatory pre-commitment, and whether it is possible for the new technology to be rolled out at clubs, hotels and casinos by 2014. John also discusses the costs of such technology.

Anthony Ball looks at the make-up of the federal parliament now that the Prime Minister has been decided and the implications for clubs including pre-commitment and $250 ATM cash withdrawal limits. Greg Russell talks about what clubs need to know to avoid going into administration or how to best navigate going through administration.

Peter Newell discusses the federal election result, the impact of a hung parliament and answers the question of who Andrew Wilkie is; Ainsworth looks at $1 max bets and expresses their frustration at the continual attacks gaming is subjected to.

Peter Newell (ClubsNSW), Troy Primmer (Ainsworth Game Technology)

The Strathfield Sports Club was at death’s door in 2004. Six years later, and with just 14 gaming machines, it is on track to record a profit of half a million dollars this year; Also, Bruce Gotterson of Pigott Stinson Lawyers has been advising clubs on legal matters for well over a decade. Bruce answers many of the questions clubs have always wanted to ask; but never have. Bruce Gotterson discusses how often board elections must be held and whether board members can ever be exempt from an election.

The NSW Chef’s Table Chairman of Judges discusses this competition which is the club industry’s culinary challenge. The competition showcases the extraordinary quality of dining in clubs every year; Also, the new Registered and Licensed Clubs Award commenced on 1 January this year and the new award rates of pay were introduced on 1 July meaning considerable changes for clubs; Finally, David Heathcote appears on the program from ClubsNSW Gold Corporate partner, KPMG. David talks about how the Australian economy compares to other global economies and what this means for clubs.

The Federal Assistant Treasurer talks about the Henry Review of Tax; the Federal Government’s role in gambling issues and the importance of the club industry to employment and the economic strength of the nation; The Minister talks about the Government’s view of pre-commitment and said it is time for national consistency.  Also, Bob Foster informs clubs about a new buying group called Clubmart which can save clubs money when purchasing liquor products.

New ClubsNSW CEO Anthony Ball talks about the Productivity Commission report and the Federal Government’s response; Mr Ball explains what being appointed CEO of the industry association means to him and what he loves about the industry; Also, Joe Mouawad from KENO reports on an exciting new touch screen system that allows players to buy into all their favourite KENO games at a self-service terminal.

Dee Why RSL is for the second time the ClubsNSW Large Club of the Year. Much of the Club’s success comes from its excellent financial management, ably led by Chief Financial Officer Sarah Sutherland. Also, Chandni Mishra from Clubs’ Sustainable Futures joins ClubNEWS to speak about the next stage of clubs becoming more environmentally sustainable.

Club Bank; the industry’s answer to banks walking away from the club industry, how it would work, what products it would offer. Coke is much more than just a soft drink company, producing a number of alcoholic drinks including the popular Blue Tongue beer and Mother energy drink. Here what the company has it plan for clubs and its future.

For several years, clubs have been sending staff and young people from their community to walk the Kokoda Track as a way of teaching them leadership skills and improving self belief; Next in the segment, Doug May from Lion Nathan speaks about how the company has increased beer sales and what beverage trends are occurring in the market; Finally the Talent Development Project has long been providing clubs with great young performers and many going on to achieve great success in the music industry.

The cost of managing security has skyrocketed during the past few years. How can clubs can get better value for money out of their security and work closely with their security provider when developing alcohol management plans. A resource kit is being developed in conjunction with ClubsNSW to provide club managers and directors with useful advice for dealing with the media. 

What  the Productivity Commission report into gambling is expected to say and how clubs can help the media report it accurately and fairly. What avenues are available to clubs who have been unable to agree with the LAC on alcohol assault numbers. Why your club should be benchmarking against the industry.

The new club award, moving from a state award to a national award, what it means for clubs and club staff, when to use enterprise agreements, Australia’s premier marketing expert casts his eye over clubs and explains how clubs should be creating experiences to boost membership; the secret of good design, Paynter Dixon talk about the latest trend in internal design and common mistakes clubs sometimes make.

ClubsNSW responds to claims by the NSW Police Association that clubs and pubs should ban most alcohol drinks at 10pm and enforce lock outs from 1am;  we remember club industry stalwart Charlie Gibson who  passed away last week; where is the stock market heading over the next six months.

Wayne Krelle (ClubsNSW), Charlie Sala (ClubPlus)

Facebook – how clubs are using this exciting new online technology to communicate with their members, especially their younger members, the skills shortage - what you can do it about it, How your club can improve its chances of winning the People’s Choice Award.

Caroline Lumley (Mounties), Kit McMcMahon (Service Skills Australia), Anne Fitzgerald (ClubsNSW)

The story of how a small club that has made losses for most of the past ten years has turned itself around in 18 months (without reducing costs), what IGT has in store for 2010, has Vegas finally turned for the better, how gaming will perform the next twelve months.

Claims club mutuality is under threat from the Productivity Commission, continuing effect of gaming tax increases on rugby league, anti-gambling lobby targets Peter Newell in full page newspaper advertisement.

What clubs need to do to improve their customer service levels, why clubs should be lifting the number of women in senior roles, tri-generation -  a power solution for your club that delivers electricity, heating and cooling.

REPEAT EPISODE: The Beer Diva speaks, every thing you need to know about beer, including what food and beers go best together, Proud to be a Chef competition details.

REPEAT EPISODE:   Childcare; is it right for your club, a detailed look at Childcare from the development manager responsible for Revesby Workers Club’s exciting new centre, ILG speaks about emerging trends in the liquor industry.

Lee Pinder (Philon), Doug Evans (Independent Liquor Group)