3:15pm, 29th December, 2020
Further to Circular 20-235, the NSW Government has flagged that the Service NSW app will be mandatory for all hospitality venues to check-in patrons from 12 noon on 1 January 2021.
Information on using the Service NSW app can be found in Circular 20-162.
Service NSW has released a detailed Check-in FAQ guide as a resource for hospitality venues on how to manage the transition to the Service NSW app. The guide contains a range of practical information on how to implement the app, what to do in the event of a service outage, and how to sign-in patrons that do not have a smartphone, or any phone, among other things. Clubs are strongly encouraged to utilise the guide.
The Service NSW QR code and additional resources may be accessed on the Service NSW website.
For more information, read Circular 20-236.
For more information or any questions, please contact the ClubsNSW Members Enquiries Centre.
Contact Member Enquiries Centre