COVID-19 - Supplier Relief & Support

ClubsNSW appreciates the support and relief our Corporate Partners and other suppliers are providing to our member clubs. A summary of known support and relief efforts are below, with more to come. We encourage you to make contact with your suppliers and seek out their support wherever possible. 

ClubsNSW is passing on information from suppliers via this page however commitments and arrangements are at the absolute discretion of each supplier. Information on this page should not be considered ‘final’ and it is suggested that you contact your supplier directly to confirm their relief and support plans.


TAB and SKY will be reverting back to the standard commercial arrangement set out in your licensed venue agreement with Tabcorp, from August 30: 

  • Venues will pay all TAB and SKY charges at the standard rate (100%) including SKY vision and TAB Equipment rental charges 

  • Venues will be paid commissions and fees at the standard rate (fees include variable fees/fixed fees).


Keno is pleased to continue its support of New South Wales venues through a temporary reduction of your Daily Connection Fees. Effective 1 July, Daily Connection Fees will be reintroduced at 85% of your venue’s regular DCF rate. Importantly, commissions on Keno sales will continue to be paid in full. 

Keno will continue to monitor the situation periodically. To this end, a review will be conducted on 12 July to reassess Keno Daily Connection Fees. Charges will then be reviewed each fortnight, as further easing of the restrictions come into effect. 

Keno understands that not every venue has chosen to begin trading and those venues that have not reopened will not be charged a DCF. 

If your venue has not yet reactivated Keno and would like to, please click here to learn how or contact your Keno Sales Executive.

Club Employers Mutual – Workers Compensation 

After the Coronavirus stage 2 shutdown which took effect from Monday 23 March 2020, your club’s wages will be significantly reduced; subject to your decision to continue to pay some employees or operate bottle shops, take away food or accommodation. If your workers compensation insurance is with CEM and your club has any outstanding instalments due for current workers compensation premiums due for policies ending on the 30 June 2020 or 31 December 2020, you are able to re estimate your anticipated wages for the year ending on either of those dates. Please call Jay Mitchell on (02) 4032 2455 to advise your reduced wages or to obtain a Declaration. 

The reduced wages may extinguish any liability currently due, however if a debt is still outstanding and you need assistance please contact CEM on the above number.

Coca-Cola Amatil (CCA) 

Coca-Cola Amatil has established a free 24-hour customer support and counselling service to support customers who are struggling with the unprecedented impact of COVID-19. The Coca-Cola Amatil Customer Support Line is run by Assure, a trusted Amatil partner. The 24/7 support service offers confidential counselling and financial coaching and is available to all Amatil customers completely free of charge, in the strictest confidence. More information can be found here.  


Several important changes have been made to assist you and your business during this time: 

  • If you have suspended trade, your account will be placed on hold until you resume trade – licence adjustments will also be made retrospectively to reflect any period our music was not used. 
  • If you continue to trade but there have been changes to your music use, we will amend your licence to reflect this immediately if you contact us. 
  • OneMusic are open to discussing flexible credit arrangements.  

Despite OneMusic offices being closed, their staff are on hand to assist you. You can contact OneMusic on email ( or jump on live chat (between 9am-7pm). 

Back to COVID-19 Information