ClubPASS Venue Staff Guide
The following video and text guides will give you all the information you need to use ClubPASS to manage sign-ins for your club’s members, guests and visitors.
- Get Started Using ClubPASS
- How Patrons Use ClubPASS
- ServiceNSW COVID-Safe Check-in Via ClubPASS
- Managing Patron Sign-ins & Entry Exceptions
- Entry Exceptions – Identity Verification
- Entry Exceptions – Vaccination Verification
- Entry Exceptions – Banned Patron
- Entry Exceptions – Membership Required
- Entry Exceptions – Membership Verification
- Refuse Entry or Ban a Patron
- Search for a Patron
If you have any questions, please contact ClubASSIST on 1300 730 001 or via email@example.com.