Skilled and educated directors drive governance and steer corporate direction in registered clubs. It's imperative that directors stay on the forefront with their professional development, which the below resources, training and Club Directors Institute (CDI) information will assist with.
If you have any questions, please contact ClubASSIST on 1300 730 001 or via email.
The Club Directors Institute (CDI) is the professional association for club directors and managers. Membership provides full access to all the training, development, tools and templates that you and your club need to meet your compliance and governance obligations, and improve operations and financial viability.
The Club Directors Institute was created in 2001 to drive the club industry’s governance training and education. Over the past 19 years, CDI has been instrumental in implementing the recommendations from 2008 IPART enquiry and more recently the Murdoch Report 2017. By creating and developing courses, seminars and publications, CDI ensures the industry stays at the forefront of local and international governance trends.
Membership of the Club Directors Institute provides full access to all the training, development, tools and templates that you and your club need to meet your compliance and governance obligations, and improve operations and financial viability.
Adding new CDI members, renewing and transferring memberships is instant and easy.
Learn more about the actions you can take with your CDI membership and some steps on how to complete them, as well as information on membership term and cost.
Please note that only users with 'primary contact' or 'web user admin' website access can assign new memberships, process renewals and transfer memberships on our Manage My Membership portal. Complimentary memberships can be processed through ClubASSIST (1300 730 001).
The Club Directors Institute is focused on providing ongoing guidance to clubs under the Governance Directions 2017 – 2021 and the first round of this year will focus on recommendation 1: "to maintain a continuous focus on the future".
CDI seminars are delivered by industry experts and integrated with networking opportunities in line with the regional meeting schedule. These presentations are informative and instructional for both board and management. These events are held in two rounds per year and are offered exclusively to CDI members. Delivered by industry experts, attendees are given key insights into areas affecting clubs and the hospitality industry, with integrated networking opportunities.
CDI Seminars are aligned with regional meetings and cover a range of relevant topic areas as listed below.
Round 2: May- November | For dates and times, refer to the 'Register For Seminars' Tab Below.
|Director Responsibilities in Times of Uncertainty|
Clubs are operating in an increasingly challenging and uncertain environment, presenting a number of important focal issues for directors.
In this Seminar, KPMG will explore these areas of focus and responsibility for boards in times of uncertainty, outlining the responses and steps that senior management should be taking in response.
|Targeting Emerging Markets to Reactivate Foot Traffic in a Post-COVID World|
Understanding customer behaviour and meeting the needs of your customer has contributed to the evolution of defining a target audience.
A case study analysis of The Growers at Shoalhaven will demonstrate how to reactivate foot traffic into your venue post-COVID and the importance of tailoring a product or service to ensure viability.
This seminar, presented by Tully Heard, will also show how participating in board workshop processes will strengthen your customer targeting strategy to drive patrons into your venue.
Round 1: February - April
Lessons from History—Looking Back to Look Forward
The COVID-19 pandemic crystallised many strategies and engaged change, and in some cases, placed clubs on unplanned and uncontrolled trajectories.
Looking back over the last 40 years, the various drivers of change will be reviewed and how the industry has responded. Lessons from history will be identified and how the current new frontiers must be managed strategically to ensure that our clubs have a place in the future of NSW communities.
Russell Corporate Advisory will present this seminar.
Equipping Yourself—the Right Skills for Future Viability & Managing Uncertainty
There is the inherent expectation that all directors have the right skills for managing uncertainty to ensure future viability of clubs. They need to be equally focussed on financial sustainability and their social and community responsibilities.
Workplace compliance and culture are all important factors in the strategic plan of every club. To not get these right, a club can risk disaster.
PKF will be exploring each of these areas in detail through case studies and interactive exercises to equip directors with the practical tools and knowledge to handle these challenges.
CDI Membership provides free-of-charge access to CDI Seminars. The cost to attend CDI Seminars for non-CDI members is $99, payable on registration.
Please note: The current lockdown has caused the postponement/cancellation of some CDI Seminars. We will update this page with any changes.
|Northern Metropolitan||Dee Why RSL||Thursday, November 4, 2021|
|Eastern Metropolitan||Randwick Club||Tuesday, November 9, 2021|
|Southern Metropolitan||Engadine RSL||Tuesday, November 9, 2021|
|Far North Coast - South||Laurieton United Services Club||Wednesday, November 10, 2021|
|North Western Metropolitan||Castle Hill RSL Club||Monday, November 15, 2021|
|Western Metropolitan||Cabra-Vale Diggers||Wednesday, November 17, 2021|
|Far North Coast - North||Twin Towns Bowling Club||Thursday, November 18, 2021|
|Central Coast||Ettalong Diggers||Friday, November 19, 2021|
|New England Tablelands & North West||Glen Innes & District Services Club||Wednesday, December 8, 2021|
|Southern Tablelands & Far South Coast||Mollymook Golf Club||Wednesday, December 8, 2021|
|Illawara & Shoalhaven||TBC||TBC|
The ClubsNSW Mandatory Director Training program provides the information directors need to fulfil corporate governance training compliance.
For clubs earning revenue of more than one million dollars a year from gaming, every director on the board must complete the Mandatory Director Training within 12 months of appointment in the role.
For clubs that do not fall into this category, a minimum of two directors must complete the training within this specified period. However, the best practice is for all directors to complete the training to ensure proper governance of clubs.
If a director has previous experience in the director role of another club or a not-for-profit organisation and/or has undertaken courses in Governance and Finance with knowledge of the industry — they would be eligible to apply for exemption of the course by completing an application, supplying documentation/certificates and completing an online assessment.
|Session 10: Hornsby RSL Club||Northern Metropolitan/North West||22 November - 23 November|
|Session 11: Raymond Terrace Bowling Club||Central Coast||29 November - 30 November|
Facilitated Virtual Training
|Session 5||28 September - 29 September|
|Session 6||27 October - 27 October|
|Session 7||7 December - 8 December|
The Board Director Induction course was written in response to a need for a more structured induction process for new directors on boards. With increasing scrutiny of governance in Australia, this self-directed online learning course will ensure you have the knowledge and tools required to commence your role in governance and operational oversight.
This course also covers the key requirements of governance, as you step up to this important leadership role. You will also have key take-away documents and ‘must know’ information to equip yourself in your directorship role.
Board Director Induction is offered at subsidised costs to make it accessible for all directors.
CDI Members Cost: $110 incl. GST
Non-CDI Members Cost: $140 incl. GST
Links to more director resources, tools and courses:
Learning & Development Team
Reyna Mendes is the Learning & Development Manager at ClubsNSW. She is committed to increasing opportunities in the club industry, that allow individuals to bridge the link between personal growth and career excellence. With over 20 years’ experience in Adult and Vocational Education, some of her achievements include:
She has her post graduate qualifications in education, hospitality, business, economics and sociology and is an accredited DISC Behavioural analyst, EQ analyst and Motivators Analyst. Reyna is passionate about education and is proud of the exponential growth and development of the club industry, particularly the quality of food and beverage now available at clubs.
Qualifications: BA Economics & Sociology, BA Education, Adv Dip & Colloquium of Leadership and Management, Dip Hospitality, HR, Bus Cert IV TAE
Craig is a highly experienced management consultant and educator. He has been dedicated to the advancement of Management and Leadership knowledge for over two decades.
Craig has been facilitating education and training programs across the entire Leadership and Management spectrum since 2003, as well as delivering numerous programs in governance and human resources.
He delivers education from Certificate IV to Master's Degree level, with a focus on Finance for managers and directors. With experience as a Director on a range of boards and having a good understanding of the Club industry and other not-for-profits, Craig understands the importance and is passionate about education and learning. Craig also leads a finance and risk committee as a director of a major club and is committed to the social purpose and sustainability of clubs.
Qualifications: MBA, Grad Dip in Management, Advanced Cert in Mngmt, Cert IV TAE
Ron Browne brings a unique combination of Business Development, General Management, Governance, Sales, Marketing and Training skills, honed over four decades focused on developing people and businesses, improving governance and management processes and increasing market share in various industries. Having worked in agriculture, retail, environment, vocational education and hospitality, Ron brings a diverse range of skills and experience to the table.
Due to his lifelong passion for Governance and Education, Ron represented the Club Industry on the Industry Reference Committee working with SkillsIQ on updating Tourism, Travel and Hospitality Training Packages nationally from 2013 to 2019. He is an experienced Non-Executive Director, specialising in not-for-profit organisations and currently sits on 3 boards.
With over 45 years’ experience in the hospitality industry, Ron has consulted to clubs, pubs and restaurants on operations, marketing and governance to ensure optimal operation and compliance.
Qualifications: GAICD, Cert IV TAE, Grad Dip Mktg, Dip App Sci (Agric)