Leader Training

Leadership Training

The following Leadership Training Pathways options are facilitated by ClubsNSW or our preferred accredited training partner, Barringtons. For all enquiries relating to education, learning and development, please contact ClubASSIST .

Leadership Programs

'Skill Sets' refer to a group of nationally recognised units of competency that result in a specific area of skills, competence & knowledge to do the required job. They are small sets of skills that can be combined towards a 'Full Qualification'.

'Full Qualification' refers to groups of units that result in the skills, knowledge and competence required to gain an officially recognised national qualification. They require completion over a longer period of time and implementation in the workplace.

Leadership Foundation - Skill Set  

This program provides team leaders and supervisors with the first stepping stone to a career in leadership and management. The focus is on developing the skill sets for managing frontline staff through building effective teams, implementing operational plans, and ensuring exceptional customer service delivery.  

VIP Host Management – Full Qualification 

Best suited to club managers, this unique course is designed to enhance leadership skills while building service standards and understanding of loyalty programs, through a combination of accredited and non-accredited training. 

Kitchen Leadership - Full Qualification 

Designed for Executive chefs, Sous chefs and Chef de Parties ready to take the next step towards kitchen management success. This course is customised to ensure you build your leadership skills, while focusing on learning the latest kitchen trends. 

Women in Club Operations – Full Qualification

This accredited program develops the skills needed to take on an operational role within the club industry. With guest speakers and experienced trainers, the course explores leadership in a business environment while creating the opportunity to connect and network with other likeminded women.  

Future Club Leaders - Full Qualification 

Designed for future club leadership, Barringtons and ClubsNSW combined to develop a tailored, industry-focused program that will mould and create the future CEOs/General Managers of the club industry.  

Successful completion of Diploma of Leadership and Management program sets you up on the pathway to credit at Southern Cross University toward a Bachelor of Business in International Hospitality Management degree. 

Visionary Leadership - Full Qualification 

The program takes a closer look at cognitive communication skills used to identify, analyse and synthesise information. Additionally, this training helps students learn how to use their creative and conceptual skills to express ideas and perspectives in order to respond to complex problems. 

Media Training

CEO Media Training

Media training is a specialised form of communication training for interacting with media. The goal of media training is to assist and prepare you for your role as a club spokesperson. You'll learn how to predict questions, avoid common traps, and focus on delivering your key messages. 

Coming soon - please send an email to education@clubsnsw.com.au if you are interested in this training. 

Crisis Management Training 

Crisis Management helps CEO’s and managers to devise strategies to come out of uncertain conditions and also decide on the future course of action. Crisis Management helps the managers to recognise the early signs of crisis, warn the employees against the aftermaths and take necessary precautions for the same. 

Coming soon - please send an email to education@clubsnsw.com.au if you are interested in this training. 

Workplace Relations

The ClubsNSW Workplace Relations team is an experienced team of advocates who specialise in understanding current legislation as well as the opportunities and threats these laws pose to registered clubs. They offer a range of bespoke training designed for small groups and tailored specifically to your club’s needs. Learn more and enquire to book here.