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Gaming Help & Support

A guide to gambling support and self-exclusion options for patrons, families and clubs.

Looking For Help

GambleAware offers free, confidential support for gambling patrons, families and venues.

  • Call 1800 858 858
  • Visit GambleAware

Clubs are committed to providing a safe, responsible gambling environment, and to leading the industry in responsible gambling practice.

If you or someone you care about is affected by gambling, help is available — for you, for your family, and through your local club.

More Information

The NSW Government’s GambleAware website has a range of resources for gaming patrons, venues, and concerned family members, including information on counselling and other support services.

Ways to Exclude Yourself or Someone Else

Self-Facilitated Self-Exclusion

Apply for a self-exclusion privately, from your own home, at any time.

Apply for self-exclusion now

ClubSafe's Multi-Venue Self-Exclusion System (MVSE)

Prefer to apply in person? The MVSE lets you exclude yourself from multiple clubs and hotels in one simple application, completed with any ClubSafe member club or a responsible gambling counsellor.

Not all member clubs are ClubSafe members — it’s best to call ahead.

Apply via MVSE

Third-Party Exclusion

If you’re concerned about a family member or friend who may be experiencing gambling harm, you can apply to ClubSafe counsellors to have that person excluded from a venue.

Throughout any of these processes, you’ll also be given information on other support services.

Apply for third-party exclusion now
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At ClubsNSW, we recognise and acknowledge the enduring connection Aboriginal and Torres Strait Islander peoples have to Country, including the lands, waterways and skies throughout Australia. We pay our respects to Elders past, present and emerging, and honour the knowledge, cultures and traditions they have shared for generations. We are committed to working together to build a prosperous and inclusive future for all Australians.