COVID-19 - Coronavirus

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ClubsNSW understands the Coronavirus crisis is creating extreme uncertainty for clubs, affecting trade and unsettling individual club members. ClubsNSW will attempt to provide relevant information to clubs to assist in the management of what is a very unpredictable situation.

Rest assured, we are working as closely as we can with Government to obtain the most up-to-date advice. Because the Government’s position is rapidly shifting, we have established this page to provide regular updates and advice as the situation eventuates. For specific questions relating to a club's individual circumstances, please contact the Member Enquiries Centre by email or phone (1300 730 001). 

ClubsNSW is working closely with the NSW and Australian Governments to ensure decisions are made with regard for the interests of clubs.




4:00pm, 15th September, 2020

NSW Government Rolls-Out Check In App

Member clubs are advised that Service NSW is now offering a digital check-in system (the Service NSW system) which is available to all NSW hospitality venues. The purpose of the Service NSW system is to help venues comply with record keeping obligations and facilitate fast and effective contact tracing.  

It is not compulsory for clubs and other hospitality venues to use the Service NSW system. Clubs may wish to continue using their existing sign-in system to comply with the record-keeping requirements in the Public Health Order. However, clubs that do not have a digital sign-in system are encouraged to consider the Service NSW system to meet their obligations under the Public Health Order. 

According to the NSW Minister for Customer Service, Victor Dominello, “The check-in automatically captures the date, time and location, and securely stores them on a NSW Government database for the sole purpose of contact tracing. After 28 days, the data is destroyed.” 

Member clubs who use the Service NSW system must also implement additional measures to maintain their register of members and guests under the Registered Clubs Act 1976.  

This Service NSW system is available for free to clubs that register as COVID Safe. Clubs who register will be sent details of the system including a QR code. Customers use the system by opening the Service NSW app, selecting “COVID Safe Check-in” and scanning the QR code. 

Further information on using the Service NSW system can be found here. Details of the state-wide roll out can be found on the NSW Government website, here

Member clubs are advised that registering as COVID Safe has been mandatory since 24 July 2020. 

Member Clubs that offer a paper sign-in process are also reminded that they must create a digital copy of their COVID Safe sign-ins within 24 hours of the individual signing in. Scanning the paper sheet is not an appropriate form of digitisation. Clubs must input the details in a digital format such as Word or preferably, Excel. 

JobKeeper 2.0 Ineligibility

Member clubs who will be ineligible for JobKeeper 2.0 payments are reminded that on 28 September 2020 your current JobKeeper enabling directions will end.  For more information, read circular 20-160.

2:30pm, 8th September, 2020

Member clubs are advised that there are new JobKeeper resources available, developed in partnership with the Australian Chamber of Commerce and Industry.

1. Legacy Employers

The Legacy Employers Guide includes answers to frequently asked questions as well as template letters and a checklist. The checklist and templates begin on page 15 of the Guide. 

2. JobKeeper 2.0

The JobKeeper 2.0 Employer Guide seeks to explain and answer some of the more common questions clubs may have around the payment scheme. Please note the JobKeeper Rules that will apply after 28 September 2020 have not yet been published, and we will issue further information when it becomes available.

To access the guides and for more information, read circular 20-157.

In order to provide clubs with clear and up-to-date information, we've catalogued past advice by date below. 


1st September2nd September  
Coronavirus Economic Response Package

NSW Contact tracing


3rd August6th August7th August12th August
COVID-19: Face Masks
& Deep Cleaning

COVID-19: Update on Facemasks, JobKeeper 2.0, Virtual Meetings & Great Southern Nights

Eligibility Amendments 

Income Tax: Treatment of JobKeeper Under Mutuality
18th August19th August21st August27th August
JobKeeper -
New Employee
Enforcement of
the Public Health Order
& Updated community
sports advice
JobKeeper ResourcesJobKepper Extension & Eligibility
1st July 7th July 8th July 

Residents from Victoria hotspots,Ongoing compliance with the restrictions & Further Information on the Public Healthy Order 

 Restrictions on people who have
been in Victoria, Update on Courtesy vehicles
& Small Business Grants
 Public Health Order On Individuals
Who Were In Victoria
10th July 12th July 17th July

Public Health Order On Individuals Who Were In Victoria, Investigation into the
Golden Sheaf Hotel & Crossroads Hotel, Changes To Border Control Order

 Tougher Restrictions Imposed
On Hotels In NSW, 
Penalties & warning for noncompliance
 NSW Government announced additional restrictions
21st July 24th July 28th July
JobKeeper Extension Updated public health order and new restrictions which apply to clubs from today. Updated COVID-19 safety requirements


2nd June10th June12th June

COVID-19 safety plan, Club Industry Reopening Pack, Relief from Foxtel subscription fees in June, Responsible Gambling Advice.


COVID SAFE business certification,
Course on COVID SAFE food service
Changes to the Australian Government’s Three Step Framework for a COVIDSafe Australia
15th June18th June24th June

NSW Government To Further Ease
Restrictions On Clubs

Gaming Machine Tax Assessment Notices & 
2019 AUSTRAC Compliance Reports due 30 June 2020
Clarification On Activities Inside Clubs
6th May 8th May11th May12th May
COVID-19 guidance materials on work health and safety (WHS) and sports. 

 NSW Government's Three-Step Roadmap For Businesses To Reopen

Laws Permitting Clubs To Hold Virtual Member's Meetings

10-person cap in club dining facilities, Payroll tax on JobKeeper

13th May 14th May20th May22nd May
NSW Premier's Comments On Cafes & Restaurants In Clubs  NSW Government Permits Clubs To Operate Dining Facilities With Restrictions In Place, JobKeeper Payments for Employees Aged 16 or 17 Years OldGaming-related Payment DeferralsNSW Government To Ease Restrictions On Clubs & Club Industry Reopening Pack
27th May 29th May30th May 
Further Information On Easing Of Restrictions On Clubs  Updated NSW Health Checklist  Legislation For Clubs Reopening On 1 June 2020  




1st April2nd April3rd April6th April
NSW Office Of Sport announces Golf Courses and Bowling Greens Can Remain OpenAward Variation as Proposed from the Fair Work Commission JobKeeper update, COVID-19 Industry Shutdown Survey, In-person monthly board meetings and Employment opportunities for stood-down or redundant club staff.Information on small business grants & Sky Fees suspensions and updates
7th April8th April9th April14th April
Information regarding public holiday payments and stood down employees, and Update on JobKeeper legislationClubsNSW Industry Address, ClubsNSW Counselling   Service for clubs and their staff, CDI Spotlight Podcast, Club Employers Mutual Relief,  Grants for combating social isolation among seniorsUpdated government legislation for employers participating in the JobKeeper scheme and employees receiving JobKeeper paymentsUpdated JobKeeper Payments Enrolment Process and Eligibility For Employers & Employees 
15th April20th April24th April28th April
NSW government announces Liquor Licence fee WaiverUpdate on ANZAC Day event cancellations and ClubsNSW Made Local: ANZAC Day InitiativeSmall Business Grants, Information & Eligibility for Clubs.JobKeeper Update & Accessing Loans, ClubsNSW events updates & cancellations


16th March17th March18th March19th March

Managing patrons, managing staff, stimulus packages , media assistance and cancellation of commercial contracts.


Government advice for employers, complying with regulatory requirements, and cancellation of ClubsNSW events.100-person limits, enclosed area definition, social distancing advice, scaling down, and enhancing cleanlinessWorkforce planning advice, business recovery advice, enforcement about unlawful gatherings and ClubGRANTS.
20th March22nd March23rd March24th March
ATO and loan deferrals, status of staff in the kitchen and further restrictions on gatherings. Forced closure, workforce arrangements under forced shutdown and advice on available government assistance.Communication with staff around forced closure, workforce options during stand down, status of ClubGRANTS, ASIC no-action on AGMs, takeaway advice, and relief for trading insolvent.Members of the public can play golf and bowls on courses and greens, as permitted by the government.
25th March26th March27th March30th March
Initial update and eligibility on government payments and leave entitlements for employees in registered clubs.JobSeeker Allowance and Coronavirus Supplement - Update, update on trading while insolvent & AML/CTF 2019 compliance report.Gaming machine tax and payroll tax deferral, Tabcorp fee suspension, AUSTRAC advice on 2019 AML/CTF Compliance Report Initial announcement on new JobKeeper Wage Subsidy for employers. Legislation is yet to be published or enacted.
31st March   
JobKeeper Scheme – Further Information on employee eligibility, superannuation, payment timeframes and next steps.   




For more information or any questions, please contact the ClubsNSW Members Enquiries Centre

Contact Member Enquiries Centre

Quick links to other resources

Circular Index Club Industry Reopening Pack Business Continuity & Recovery Advice 

JobKeeper FAQs  Workforce Planning FAQs Supplier Relief & Support Club CovidSAFE Signs