Club Education Institute for Staff

CEI staff

The Club Education Institute (CEI) is the peak educational body for clubs that keeps you, your people and our industry at the forefront of modern business. Its bespoke and tailored course and resource offering provides everyone involved in a club, from front-line staff to CEOs, executives and directors, best-practice education in all areas of club operations — and beyond.

Clubs could not function without their dedicated people serving their communities and members just like front-line staff do. And we know to stay at the forefront of our industry, we need everyone involved in club operations, from the bottom up, to invest in their knowledge and skills. It’s why ClubsNSW has expanded the successful Club Directors Institute (CDI) to provide a comprehensive educational offering to all our people.

The Club Education Institute (CEI) is the peak educational body for clubs and will keep you and our industry at the forefront of modern business. With over 20 essential courses, you will gain the skills and knowledge you need today and for the next step in your career.


What are the benefits of CEI membership?

The Club Education Institute (CEI) gives you access to many free and bonus educational benefits for a small investment of $220 per annum. 

This allows you to invest in critical knowledge and skill areas like customer service, women in leadership, kitchen leadership, discrimination and workplace bullying, sexual harassment, whistle blower policy and more. 

When you become a CEI member, you will receive access to:

  • CEI regional seminars 
  • Three CEI-exclusive webinars annually
  • Leadership in Action course 
  • Induction to Club Industry course 
  • Club Intelligence resources
  • Club Leadership Framework
  • A digital CEI membership badge for use in your digital communications and online profiles
  • Three editions of Club Education Magazine annually

Plus up to 50 per cent off all ClubsNSW training programs — These courses cover the fundamental information and abilities needed to stay current, including dealing with difficult customers, risk mitigation, and management of sexual harassment, whistle blower policy, workplace safety, bullying and harassment, and privacy for frontline staff.

 

Renew Now Register Today How-To Guide

NB: only users with 'primary contact' or 'web user admin' access can renew memberships and register staff for CEI membership
 

WYSIWYG

What can I access in my CEI membership?

The following Club Staff Training options are facilitated by ClubsNSW or our preferred training partner, Barringtons, to support the development of operational staff. For all enquiries relating to education, learning and development, please contact the ClubsNSW Learning & Development team.

*B&C — Barringtons and ClubsNSW Pathway to Excellence Partnership Program 
 

Programs and Courses

Individual Staff Responsibilities and Accountability for: 

  • Sexual harassment prevention 
    • With one in three people experience sexual harassment in the workplace, positive duties under WHS laws require leaders to do all they reasonably can to prevent sexual harassment from occurring at work.
       
  • Discrimination and bullying in the workplace  
    • The Fair Work Act prohibits an employer from taking adverse action against an employee or a prospective employee for discriminatory reasons, including their sex, race, religion or gender.
       
  • Whistle blower policy 
    • The Corporations act requires whistle blowers to be able to come forward with their concerns of misconduct of breaches of the law. 
       
  • Work health safety
    • When you make work health and safety (WHS) a priority, workers are more likely to make it a priority too.
       
  • Privacy
    • A leadership commitment to a culture of privacy is a foundation for good privacy governance.

CEI offers these five courses at a discounted membership rate to ensure you meet your compliance and regulatory requirements as leaders.

Cost Per Person: CEI Members — $110 for 5 courses. Non-CEI Members — $220 for 5 courses.
Delivery Mode: Online — self-paced
(Commencing August 2022)

The ClubEDU program has been developed in response to the requirements for the assessment of the students studying hospitality at schools and their need for work experience. Students and teachers benefit from developing industry links with local clubs and creating opportunities for student work placements with the potential of transitioning into pre-apprenticeship, apprenticeship and job placements at clubs. 

How can clubs participate? 
For further information on the program please visit the Western Student Connections website
 

This course is designed for those who want to enter the hospitality industry and get a qualification that nationally recognises their skills. There are no prerequisites for entry into this qualification. These units can be accredited towards a Certificate II in Hospitality.

This course is funded by Smart and Skilled. The registration costs are based on personal eligibility.

Learn More
 

For new or existing club industry employees, Barringtons’ Frontline Service Skills course provides training that can sharpen current skillsets, develop new strengths and provide the motivational tools for individual success. 

This course is funded by Smart and Skilled. The registration costs are based on personal eligibility.

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This 12-month program is designed to nurture leadership qualities of staff at all levels within the organisation. A realignment of focus for team leaders and supervisors, through performance management, rekindles their passion to contribute to the achievement of corporate objectives. The program focuses on staff management, working through the pillars of organisational leadership, management principles and adaptive leadership styles to lead a diverse and active labour force.

Leadership Foundation develops the individual to achieve their highest potential, accelerating succession for future leaders better aligned with the club’s corporate vision, mission and goals. 

This course is funded by Smart and Skilled. The registration costs are based on personal eligibility. 

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This course is specifically designed to help women advance into management or senior roles in the club industry by providing a platform to build strong network ties and learn from industry experts. This course assists in the application of communication strategies, the support of personal development, the implementation of customer service strategies, and the application of critical thinking to work practises. It will help navigate the club industry, build and maintain business relationships while also managing personal health and wellbeing. 

This course is funded by Smart and Skilled. The registration costs are based on personal eligibility.

Learn More
 

Designed for executive chefs, sous chefs, and chef de partie who want to take the next step in their career towards kitchen success. The course is tailored to develop leadership skills while focusing on the most recent kitchen trends, understanding food trends presentation techniques, increasing menu marketability, adapting to constant industry change, mentoring and empowering teams for success, and understanding and managing financial skills for a successful kitchen. 

This course is funded by Smart and Skilled. The registration costs are based on personal eligibility.

Learn More

WYSIWYG

How do I become a CDI member?

Club Education Institute membership is available now.

Existing member of CDI? To renew, the club's 'primary contact' or 'web user admin' should visit the Renewals section of Manage My Membership. To transfer a membership (to an incoming director/manager following the election to the board or change of employment), the club's 'primary contact' or 'web user admin' should visit the Directors/Staff section of Manage My Membership. Complimentary memberships can be assigned and managed through Manage My Membership too.

New members (non-CDI directors, CEOs, leaders and staff) can be added by the club's 'primary contact' or 'web user admin' during the renewals process, or at any time via Manage My Membership.  

Renew Now Register Today How-To Guide

NB: only users with 'primary contact' or 'web user admin' access can renew memberships and register staff for CDI membership

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