For Managers

Required under the Liquor Act

In order to be a Manager or Secretary Manager of a club, you must have completed the Responsible Service of Alcohol (RSA) course. This course will need to be refreshed every five years. 

A competency card is also required. Find out where to complete your RSA course here.

Required under the Gaming Machines Regulation

In order to be a Manager or Secretary Manager of a club, you must have completed the Responsible Conduct of Gambling (RCG) course. This course will need to be refreshed every five years.

A competency card is also required. Find out where to complete your RCG course here.

Required under the Gaming Machines and Liquor Amendment (Harm Minimisation Measures) Regulation 2024

This course provides managers with the practical skills required to proactively assist patrons who might be experiencing gambling harm.

Find out more about ARCG here.

^{Time Frames and Exemptions:}

• Before appointment.

Required under the Liquor Regulation

If you are the approved Manager or Club Secretary, you may be required to undertake Licensee and Advanced Licensee training. 

Licensee Training Course 

The Licensee Training course is for those club managers whose clubs do not trade regularly past midnight.

Advanced Licensee Training Course

This course is additional to the Licensee Training course for operators who trade in a higher risk environment. For example, clubs that trade after midnight on more than 12 occasions in a 12-month period, or if your club is subject to any regulatory scheme, or as directed by L&GNSW or ILGA.

^{Time Frames and Exemptions:}

• Needs to be completed within 60 days of appointment.
• Find out more about Licensee and Advanced Licensee Training here.

Required under the Registered Clubs Regulation

This course is delivered through CMAA. Find out more about the course here.

^{Time Frames and Exemptions:}

• Needs to be completed within two years of appointment.
• This training is not required to be completed by the Secretary Manager when they are also a member of the board/governing body.

Book Training Courses Here

ClubSafe Premium Members Book Here

Virtual Training Requirements:

• Each student must log in separately and be able to access a Microsoft Teams meeting
• Each studeds device (laptop, desktop or tablet) must have a working webcam and microphone to actively participate - webcams must remain switched on throughout training, excluding breaks
• Students must also be able to complete the digital workbook while remaining connected to the course.

This course prepares AML/CTF Compliance Officers to understand their obligations and deliver AML/CTF compliance in registered clubs. 

Book Training Courses Here

ClubSafe Premium Members Book Here

Virtual Training Requirements:

• Each student must log in separately and be able to access a Microsoft Teams meeting
• Each studeds device (laptop, desktop or tablet) must have a working webcam and microphone to actively participate - webcams must remain switched on throughout training, excluding breaks. 

As a director and leader, it is crucial to ensure a safe, respectful, and inclusive workplace. Bullying, Discrimination & Harassment Prevention training is essential for understanding your role in recognising and addressing these issues. This training promotes a positive work culture, minimises legal risks, and empowers you to lead by example, creating an environment where everyone feels valued and respected.

Delivery Mode: Online Self-Paced

Register Now

Ethics in the workplace training is vital for fostering a culture of integrity and responsible behavior. By educating on ethical principles and decision-making, the training promotes honesty, respect, and fairness. It safeguards the clubs reputation, enhances trust with members, and contributes to long-term success. This course covers board ethics and culture.

Delivery Mode: Online Self-Paced

Register Now

Recent legislative changes require a proactive governance approach to prevent and address sex-based harassment in Australian workplaces. This essential course for Directors provides context, practical insights, and critical questions to tackle the serious and systemic issues of sexual harassment. By completing this course, you will foster a respectful, inclusive, and legally compliant workplace. It equips your team with the knowledge and tools to prevent harassment, promoting a positive work culture. Ensuring the success and well-being of both employees and the club, this training is a crucial step toward creating a safer and more supportive environment for everyone.

Delivery Mode: Online Self-Paced

Register Now

Whistleblower policy training is essential for directors to protect both employees and the club. This training provides directors with the knowledge to establish a confidential channel for reporting misconduct and unethical behavior, empowering everyone to speak up without fear of retaliation. Directors will understand their roles and responsibilities under this legislation, which strengthens transparency, ensures compliance, and helps maintain a trustworthy and accountable work environment.

Delivery Mode: Online Self-Paced

Register Now

Workplace accidents can have devastating long-term effects on your business, culture, and bottom line, including potential penalties, increased workers' compensation insurance rates, and legal actions due to non-compliance. This course provides crucial information for directors to establish a robust work health and safety system and policies. It equips you with the knowledge to ensure the safety of employees, contractors, club members, and visitors, safeguarding the well-being of everyone involved.

Delivery Mode: Online Self-Paced

Register Now