The Club Education Institute (CEI) is the peak educational body for clubs that keeps you, your people and our industry at the forefront of modern business. Its bespoke and tailored course and resource offering provides directors and their boards best-practice education in all areas of club operations and beyond.
Being a director means investing in yourself to help your club navigate every situation and make the most of every opportunity.
There’s never been a more critical time to invest in our people’s knowledge and skills. It’s why ClubsNSW has expanded the successful Club Directors Institute (CDI) to provide a comprehensive educational offering to CEOs, executive and operational managers as well as all club staff. Introducing the Club Education Institute (CEI) — the peak educational body for clubs that will keep our industry at the forefront of modern business.
With over 20 essential courses, CEI offers all the best parts of the former CDI plus a range of new learning and development opportunities, which will continue to build your knowledge and assist in meeting your regulatory requirements.
Training Courses for Directors:
(Mandatory) | Gaming Code of Conduct (Mandatory) | Corporations Act (Recommended) |
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Requirements: | | |
Less than $1Mil Gaming Revenue – 2 directors trained | By 1st July 2024 **Delivered at CEI Seminars | Courses to enable directors to fulfil their obligation as per the act: ‘A director or other officer of a corporation must exercise their power and discharge their duties (a) in good faith in the best interests of the corporation; and (b) for a proper purpose.’ |
More than $1Mil Gaming Revenue – whole board trained | | |
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NB: only users with 'primary contact' or 'web user admin' access can renew memberships and register staff for CDI membership
What can I access in my CEI membership?
The Club Education Institute (CEI) provides exclusive complimentary or discounted access to all the training, development, tools and templates needed to meet compliance and governance obligations, and improve operations and financial viability.
Programs and Courses
Board Responsibilities and Accountability for:
- Sexual harassment prevention
- With one in three people experience sexual harassment in the workplace, positive duties under WHS laws require leaders to do all they reasonably can to prevent sexual harassment from occurring at work.
- With one in three people experience sexual harassment in the workplace, positive duties under WHS laws require leaders to do all they reasonably can to prevent sexual harassment from occurring at work.
- Discrimination and bullying in the workplace
- The Fair Work Act prohibits an employer from taking adverse action against an employee or a prospective employee for discriminatory reasons, including their sex, race, religion or gender.
- The Fair Work Act prohibits an employer from taking adverse action against an employee or a prospective employee for discriminatory reasons, including their sex, race, religion or gender.
- Whistle blower policy
- The Corporations act requires whistle blowers to be able to come forward with their concerns of misconduct of breaches of the law.
- The Corporations act requires whistle blowers to be able to come forward with their concerns of misconduct of breaches of the law.
- Work health safety
- When you make work health and safety (WHS) a priority, workers are more likely to make it a priority too.
- When you make work health and safety (WHS) a priority, workers are more likely to make it a priority too.
- Privacy
- A leadership commitment to a culture of privacy is a foundation for good privacy governance.
Ensure that you are across your individual responsibilities and accountabilities as directors towards the board and club in these key pieces of legislation.
CEI offers these five courses at a discounted membership rate to ensure you meet your compliance and regulatory requirements.
Cost Per Person: CEI Members — $110 for 5 courses. Non-CEI Members — $220 for 5 courses.
Delivery Mode: Online — self-paced
(Commencing August 2022)
Anyone considering becoming a director of a club needs to understand what is required of a director to successfully execute their role. This information session provides a broad-brush outline of the time, commitment, knowledge and responsibility required of a director to assist in deciding to nominate for election to this important role.
Face-to-Face Session (per group of 10)
CEI Members*: $1800
Non-CEI Members: $2200
Virtual Delivery (per group of 10)
CEI Members*: $600
Non-CEI Members: $750
All prices do not include GST.
*The person booking the session must be a CEI Member.
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The Board Director Induction course provides participants with insight into the origins and the unique nature of the club industry, the role of a director as well as the legal and financial responsibilities. This course also covers the key components of governance as participants step up to this important leadership role.
Cost for CEI Members: $0
Cost for Non-CEI Members: $110
Delivery Mode: Online Self-Paced
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Mandatory Director Training was introduced into the Registered Clubs Act 1976, through the Registered Clubs Regulation 2009 — Reg 21A on 1 July 2013.
All directors need to complete two core training modules within 12 months of being elected to a club’s board. The requirements are scaled according to club size so that:
- Clubs with annual gaming machine revenue of greater than $1 million — all directors are required to complete the core training modules.
- Clubs that are below this threshold need to ensure that at least two of its directors complete the core training modules — best practice is to encourage all board members to complete this training to ensure a better understanding of financial literacy and director duties.
Mandatory Director Training is made up of two modules:
Director Foundation & Management Collaboration (25 CPD Points)
This module is essential study for all new and existing directors, detailing their roles and responsibilities to effectively fulfil their duties under the various laws and industry best practice. Important delineation is made between governance oversight and management operational functions to ensure explicit separation of powers.
Finance For Club Boards (25 CPD points)
Under corporations law, ignorance is no defence for directors carrying out their fiduciary (financial management) responsibilities. This module will ensure that directors can read and understand a balance sheet, a profit and loss statement, and cashflow budgets as well as the key ratios that indicate how a club is performing financially.
Cost for CEI Members: $319 per day (face to face), $170 (virtual trainer facilitated) or $55 (self-paced online)
Cost for Non-CEI Members: $429 per day (face to face) or $190 (virtual trainer facilitated) or $110 (self-paced online).
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Delivery Option Information:
Option | Description | Duration |
This fully online, self-paced, interactive course has been updated to ensure an engaging learning experience. The commencement and completion of the course is flexible to suit your needs. | This training allows you to complete micro-learning modules of approximately 20 minutes each at any given time within a month after the date of commencement. | |
Hosted via an online platform called OnAir and delivered according to a schedule. Facilitated Virtual Training allows a similar level of interaction between the trainer and participants as face-to-face training and is a more cost effective option for those that enjoy trainer interaction. This course is engaging and covers key areas of course content while enabling participants to complete assessments during the session. | 3 hours (with 3 hours of pre-reading required)
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Face-to-face training is now offered within each region to ensure that directors. | Full day |
Pre-requisite: Completion of Mandatory Director Training
If you are a club director who completed your Mandatory Director Training more than two years ago, now is the time to refresh your knowledge and remain at the forefront of the latest challenges and opportunities in the director landscape.
- Our Governance Refresher Course will help you:
- Understand the role of a director in the current climate
- Review the 10 good governance principles in relation to your board performance
- Identify areas of improvement and scope to reframe your board dynamics
- Develop a practical governance framework and model to implement within your board
- Review current case scenarios and identify best practice responses
Cost for CEI Members: $349 per day (face to face), $239 (half-day virtual trainer facilitated) or $190 (self-paced online)
Cost for Non-CEI Members: $429 per day (face to face) or $339 (virtual trainer facilitated) or $220 (self-paced online).
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Delivery Option Information:
Option | Description | Duration |
Self Paced Online Training | This fully online, self-paced, interactive course has been updated to ensure an engaging learning experience. The commencement and completion of the course is flexible to suit your needs. | This training allows you to complete micro-learning modules of approximately 20 minutes each at any given time within a month after the date of commencement. |
Facilitated Virtual Training | Hosted via an online platform called OnAir and delivered according to a schedule. Facilitated Virtual Training allows a similar level of interaction between the trainer and participants as face-to-face training and is a more cost effective option for those that enjoy trainer interaction. This course is engaging and covers key areas of course content while enabling participants to complete assessments during the session. | 3 hours (with 3 hours of pre-reading required)
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Face-to-Face Training | Face-to-face training is now offered within each region to ensure that directors. | Full day |
CEI seminars are delivered by industry experts and integrated with networking opportunities in line with the regional meeting schedule. These presentations are informative and instructional for both board and management.
CEI seminars topics:
The topics for this round of seminars are:
- Demystifying club amalgamations - learn from the experts
- Code of conduct - Director Resignations and Removal
- The Influence Model – techniques on how to influence change in your Club.
Cost for CEI Members: Free
Cost for Non-CEI Members: $140
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Strategic planning is the board's primary focus, and providing commentary on the club's strategic objectives and how they will be met is an essential component of the Directors' Report in the Annual Report. If you need to develop a strategic plan for your club or would like an unbiased review of an existing plan, the ClubsNSW Learning & Development Team can provide you with an experienced facilitator to guide you through the process.
Cost: Provided on request based individual circumstances
Delivery: Face to face at your club
Enquire Now: Contact education@clubsnsw.com.au
Risk management is a critical success factor in both effective strategic planning and corporate governance. To ensure that the organisation can create and manage an effective risk profile that minimises detriment and maximises opportunity for successful trading, risk appetite, capacity, tolerance, and context must all be established.
Cost: Provided on request based individual circumstances
Delivery: Face to face at your club
Enquire Now: Contact education@clubsnsw.com.au
This course focuses on understanding the importance of crisis communication planning and practice for your club. Learn to identify operational risks and tailor your communication plan. Establish your communication team members and roles, and ensure you have a toolbox of crisis communication protocols, statement templates and checklists to ensure your club is equipped to handle any crisis. Test your crisis management communication plan in a scenario-based setting and refine your crisis management response.
This course is suitable for clubs that do not currently have a crisis team or management plan and is targeted at senior leadership teams to build a communication plan.
Cost (full day tailored for your club at your premises): $6700 (up to 8 attendees)
Additional attendees (9-12): $400 per CEI member, $600 per Non CEI member
Attendance to Scheduled CEI Regional Club sessions
Cost Per Person: CEI Members — $850 per person. Non-CEI Members — $1100.
Delivery: Face-to-face — full day
Capacity: 12 per session
Enquire Now: Contact education@clubsnsw.com.au
Improve your confidence and performance in front of the camera in a single four hour training session. Get insights into how the media think and what they want, tips and techniques to help get your key messages across in any media interview, and on-camera Q&As where you will practice lessons learned. The training includes advice on interview preparation and presentation, simple formulas for delivering winning media grabs, and review and analysis of interview performance. It is designed for senior club managers, and the key take-outs can be applied to any on-camera situation, including internal and promotional video messages. Sessions can be tailored to deal with specific topics, projects or issues.
Suitable For: Media spokesperson/Chair/CEOs/secretary managers
Cost (half day tailored for your club at your premises): $6000 (up to five attendees)
Individual Costs: CEI Members — $950 per person. Non-CEI Members — $1150.
*additional costs may apply for regional travel
Number of Participants: 5 per session
Delivery: Face-to-face
Register your Interest: Contact education@clubsnsw.com.au
Resources & Tools
You have full access to the below tools and resources as a CEI member:
Exemptions, Recognition and Credit Transfers
Any director who has served on a club board for three consecutive years or more, up to and including 30th June 2013, can be deemed exempt from completing Mandatory Director Training. However, it is recommended as best practice to complete the course as a refresher. To be eligible for exemption, there needs to be sufficient evidence of the knowledge and skills required for good corporate governance. Directors will need to provide documentation and complete an online assessment to demonstrate competence. Directors are required to maintain records of core training modules they have completed as they may form part of the L&GNSW regular compliance audits of clubs.
To assess and obtain Recognition of Current Industry Knowledge (RCIK), Continuing Professional Development (CPD) and Credit Transfers (CT), please complete the online application.
Recognition of Current Industry Knowledge Application
For further enquiries or to discuss eligibility, please contact ClubsNSW Learning and Development Manager Reyna Mendes at rmendes@clubsnsw.com.au to discuss.
How do I become a CEI member?
Club Education Institute membership is available now.
Existing member of CDI? To renew, the club's 'primary contact' or 'web user admin' should visit the Renewals section of Manage My Membership. To transfer a membership (to an incoming director/manager following the election to the board or change of employment), the club's 'primary contact' or 'web user admin' should visit the Directors/Staff section of Manage My Membership. Complimentary memberships can be assigned and managed through Manage My Membership too.
New members (non-CDI directors, CEOs, leaders and staff) can be added by the club's 'primary contact' or 'web user admin' during the renewals process, or at any time via Manage My Membership.
Renew Now Register Today How-To Guide