About Workplace Relations

Workplace Relations Image

With a century of partnership and a fresh approach, we help clubs to thrive.

We make the complex simple, provide confidence for your leadership team, and we’re responsive and easily accessible. As a member of ClubsNSW, your club has access to our team of employment lawyers and human resource specialists providing advice and legal representation. 

Workplace Relations Services and Resources included in your ClubsNSW membership:

Representation & Advocacy
  • In courts and the Fair Work Commission
  • Attendance and support at your workplace for all employee issues
  • Negotiation with union and staff on terms and conditions of employment

Workplace Advice

  • Disciplinary and performance concerns
  • Wages, entitlements and contracts (including independent review of executive contracts)
  • Ill and injured workers


  • Bespoke WR&HR training for club staff, management and boards
  • Culture calibration for creating a healthy workplace
  • WR&HR Seminar Series

ClubsHR Management System

  • One-stop shop for all your WR needs
  • Easy onboarding, and staff file management
  • Custom rostering, instant contract generation, reports and templates
  • Access to Enterprise Agreement, award wages and more

Read more about the full suite of WR Services here.

Workplace Relations Handbook: Awards & Wage Rates                                         CEM Effective Dispute Resolution Pack

Workplace Relations Additional Services and Resources available on demand and charged separately: 

  • Enterprise Agreement bargaining, including drafting and preparation of approval documents for the Fair Work Commission

  • Employment Policies Review

  • WR Seminar Series is designed for small groups of up to 20 and can be tailored specifically to your club’s needs. Current seminar topics cover:

    • Dealing with Bullying and Harassment 
    • Understanding the Registered & Licensed Club Award 2010 
    • Understanding the National Employment Standards 
    • Drafting the ‘Right’ Employment Contract in the Club Industry 
    • Dealing with Ill and Injured Workers 
    • Protecting your Club from an Unfair Dismissal Claim 

      To enquire or book visit the Events Registration page here or contact the Workplace Relations team. 

Meet the Workplace Relations Team

For general enquiries, please contact the ClubsNSW Member Enquiries Centre.

Joanne_WR Entity

Contact Joanne

02 9268 3060


Joanne Ede

Executive Manager Workplace Relations
Nicola_WR Entity

Contact Nicola 

02 9268 3012


Nicola Shaw

Legal Counsel
Mikhail_WR Entity

Contact Mikhail 

02 9268 3046


Mikhail Ushakoff

Lena_WR Entity

Contact Lena 

02 9268 3038


Lena Bertuccio

HR Services Advisor