COVID-19 Updates - 8th April, 2020

3.00pm, 8th April, 2020

ClubsNSW Industry Address 

Member clubs are advised that the next ClubsNSW Industry Address will take place this Thursday, 9th April at 10.30am. The link to join and submit questions in advance can be found in circular 20-051.

The address will be live-streamed and will update clubs on the latest legislative and regulatory developments, while also providing answers to the common questions and concerns raised with us by our members.  

Key topics to be discussed include the first insights from the COVID-19 Shutdown Impact Survey, Government assistance measures such as JobKeeper and tax deferral, and other Workplace Relations issues.

ClubsNSW CEO-Designate Josh Landis will lead the panel, and he will be joined by Joanne Ede (ClubsNSW Executive Manager of Workplace Relations) and Simon Sawday (ClubsNSW Senior Policy Officer). 

ClubsNSW Counselling Service for clubs and their staff 

In response to feedback from Member Clubs, ClubsNSW is now offering our Employee Assistance Program (EAP) specialised counselling service to clubs and staff who may be experiencing difficulties due to the impacts of COVID-19. 

This service is usually provided to ClubSAFE Premium clubs only, however, during these difficult times ClubsNSW is extending this service across all member clubs for the foreseeable future.

The EAP is a phone based confidential counselling service for club staff. It is suitable for anyone experiencing personal and/or work-related problems that can impact mental health and emotional wellbeing. Some staff members may be struggling with an uncertain future and financial stress, and the effects of this can be anxiety, depression, grief and loss, addiction, anger management and difficulty sleeping. 

Given so much of the club workforce are not working in-venue, ClubsNSW asks club managers to make these details available to all their staff via their current communication channels. This service is provided at no cost to the club or the employee. 

Sessions generally last for about 1 hour and can be offered via phone or the zoom meeting app. During this session, the counsellors will determine whether a referral is needed for the person seeking help or other assistance as required. 

All queries and bookings can be made by emailing  or by calling Dr. Judi Single, ClubSAFE Responsible Gambling Manager and an experienced psychologist and counsellor (02 9268 3068).

CDI Spotlight Podcast: Mental health support on offer to clubs 

Knowing there is immense psychological impact on staff, directors and managers at this time, ClubsNSW has developed some additional services to support clubs. The CDI Spotlight Podcast is hosted by Reyna Mendes, ClubsNSW Learning and Development Manager. In the podcast, Reyna talks to Dr. Judi Single, ClubsNSW Responsible Gambling Manager, about how to manage your psychological wellbeing during COVID-19. 

While this podcast was developed specifically for CDI Members, it is relevant across the industry, so ClubsNSW has made it available to all member clubs – click here to listen.  

ClubsNSW will send CDI members podcasts on other relevant topics in the coming weeks, including: 

  • Understanding your bank and loan provisions in this crisis 
  • Key agenda items for your next board meeting

Any feedback or suggested topics can be sent to Reyna Mendes, ClubsNSW Learning and Development Manager (

Club Employers Mutual Relief 

Club Employers Mutual (CEM) is providing relief to clubs which it insures. More detail and a consolidated list of the relief measures provided by other suppliers can be found on the COVID-19 Supplier Relief & Support page. 

Grants for combatting social isolation among seniors 

The NSW Government has announced grants of between $10,000 and $100,000 for programs that foster social inclusion for people aged 65 and over. The grant round is now open and will close on Sunday 26 April 2020. 

Grant funding can be used for costs directly associated with facilitating the program, including communications. The funding cannot be used for staff wages and salaries. 

Clubs are encouraged to consider eligible programs to address social isolation among seniors in their communities, and to apply for the grant. 

Further information, including how to apply for the grant, can be found here


Back to COVID-19 

For more information or any questions, please contact the ClubsNSW Members Enquiries Centre.

Contact Member Enquiries Centre